Pre-Flight Information


Once you have purchased your voucher, schedule your flight date on a chosen day by phone or online.

Call Flight Status Line

Prior to your flight, you will need to call the Flight Status Line. When you reach the Flight Status Line, you will receive confirmation of the flight meeting time and location.

For morning flights, please call our Flight Status Line after 9:00 pm the night before and before departing to the meeting location.


Ballooning is a weather-dependent sport; we must only fly when conditions are safe. We require light winds, good visibility, and no rain or storms in the area. If the weather is unsafe, the pilot will cancel the flight, and you will reschedule for another date that suits you.


Our Transport Canada licensed pilots are talented and experienced, carefully attending to passenger enjoyment and safety. Flight crews are up-to-date with the latest training and equipment, and our company has an outstanding safety record.

Passenger Dress Code

We recommend you wear casual, comfortable clothing for your comfort and enjoyment. Solid, flat footwear is essential (no high heels or sandals, please). It’s no colder in the air than on the ground, but you will be outdoors for 3-4 hours, so dress for the day’s temperature. Bringing a light sweater or jacket might make you more comfortable if it is cool first thing in the morning or after we land in the evening.


 Layers: You can add or remove sweaters or jackets as you see fit.
 Long pants and sleeves: To protect you against the dreaded mosquitoes.
 Boots or sneakers: Hiking or rubber boots to travel on wet grass.
 Bring a hat: If you’re sensitive to the heat, please bring a hat.


Heels or sandals: Avoid them to keep your ankles safe during a bumpy landing or on uneven and muddy terrain.
Uncomfortable clothes: To climb in and out of the basket comfortably.

Passenger Restrictions

To fly, passengers must be in good physical condition due to the possibility of a rough landing. All passengers must be able to climb in and out of the basket, stand for the entire flight and walk out of a field if necessary. Due to insurance restrictions, we cannot fly any passenger who has recently had:

– Surgery
– Injuries
– Hip, Back, or Knee Problems
– Health Concerns
– Physical Limitations
– Severe Auditory Restrictions
– Is/Or May be Pregnant
– Under the age of 8 and with a minimum height of 48″ (122cm)

Your safety is our main concern. If you are concerned with health or safety issues, please consult with your physician or call our office to discuss the individual situation.


Each passenger will be required to complete a Passenger Liability Waiver. Please bring them to your flight as the pilot will collect them. You can find both of these documents listed on each location’s page.